Mental Health First Aid Jobs in England

Head of Wellbeing and Grants – The Solicitors’ Charity

We’re looking for a Head of Wellbeing and Grants to provide collaborative leadership to the Wellbeing and Grants Team and its operations, which are the centre of the Charity’s core charitable activities. As well as running a personal caseload, you’ll work with the team to develop a systematic approach/methodology to case management practice and review, rooted in case management best practice.

Salary c£56,500 to c£63,500 rising to c£57,500 to £64,500 after a 6-month probationary period. The point on these salary ranges at which you will be paid is dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London. Most staff work from home, though we also have an office in southwest London (SW12).

The Head of Wellbeing and Grants role

We have recently agreed our strategy for 2024-2026 and one of the focus areas will be, with the CEO and others, to ensure the successful implementation of the 3-year Strategy, focussing on the Wellbeing and Grants aspects of the strategic aims.

As holder of this senior role, you will lead in collaboratively designing and implementing a consistent methodology for, and systematic approach to, new and existing clients contacting the Charity. You’ll also ensure that the tools and technology used to do this are in place, used consistently and reviewed regularly. As well as management oversight of the Wellbeing and Grants Team, you will also hold a personal caseload and be expected to support Case Managers with particularly challenging cases.

We’re looking for someone with at least 10 years’ experience in casework practice in a client support or advice setting dealing with conversations with people with complex needs and sometimes in distress.  And with at least 3-5 years’ experience in leading/managing a client support function like casework or grants/awards team.

Other key demonstrable skills and experience include having completed other relevant qualifications/training and courses in the sphere of advice and support work e.g. counselling, case management practice, therapeutic approaches et al.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the address given in HOW TO APPLY

Deadline: Noon on Weds 15th May 2024.

Please also address any questions to this email account.

Initial interviews: 24th May 2024 (tbc).

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

You will work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Since 1991, MASH has been at the forefront of supporting women in and around Greater Manchester who are, have been or may start sex working and who are facing multiple disadvantage. We were founded as a social justice organisation, starting out as a grassroots, community led response to the HIV/AIDS crisis and we have continued to support women at the sharpest end of inequalities ever since.

Whilst the nature of sex work, the context in which we operate and the support we provide has changed dramatically over the last thirty years, one thing has remained constant: MASH continues to be a haven for some of the most marginalised women in Greater Manchester –  women who fall through the gaps, are under served by mainstream services and face stigma, discrimination and multiple barriers to accessing the support they need. At MASH, we meet each woman where they are at and stay with them for as long as it takes for them to get to where they want to be. Crucially, our support is gender and trauma informed and responsive and we bring decades of experience of appropriately supporting women in ways which work for them.

Location: Remote with occasional travel to Bristol

Salary:£42,750

Length of contract: Fixed Term Contract – 12 months

Hours per week: 37

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Operations Manager role: 

As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.

Key duties and responsibilities of the Operations Manager:

Operations: 

• Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually) 
• Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
• Compliance with Health and Safety legislation
• Oversee the effective management of communal facilities, office resources and equipment. 
• Responsible to complete, monitor and maintain the Operations Risk Management register.

Data Protection and Management: 

• Provide subject matter expert advice on GDPR compliance and data protection. 
• Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date. 
• Responsible for all Subject Access and Right To Be Forgotten Requests
• Act as the ICO liaison. 
• Responsible for setting GDPR training requirements
• Manage the Intranet and SharePoint sites
• Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies. 
• Responsible for monitoring the ongoing archiving connection.

IT: 

• Work with the external IT contractors to ensure effective delivery of the WA IT strategy. 
• Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services. 
• Plan, develop and implement strategies for IT
• Ensure organisation wide compliance with IT policies. 
• Manage responsive IT support, maintain central records for externally provisioned services. 
• Oversee the effective use of databases and file storage

​What we are looking for in our Operations Manager:

• Experience and knowledge of a variety of software packages, particularly MS products
• Line Management experience
• Experience of hardware troubleshooting and support
• Solution driven and the ability to think creatively, working to tight deadlines
• Experience in health and safety
• Excellent IT skills and computer literacy
• Good knowledge of GDPR and confidentiality
• Good oral and written communication skills

Benefits of joining us as our Operations Manager include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
• Please read our Single Sex Statement on the Women's Aid website

At MHFA England we offer market leading training and learning experiences in mental health knowledge and skills. We are looking for an exceptional person to join our team to work alongside our instructional designers to create learning experiences that achieve defined learning outcomes and content that meets learners needs.

This role will use their skills and talent in writing and content creation to produce learning content and materials for our clients, customers, and/or instructors.

The role will also act as a subject matter expert in product usability, accessibility, and testing of content and materials with key stakeholders. 

Please refer to the Job Description attached for full details of the role.  

About MHFA England  

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.  

Looking after you  

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.  

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 advisers, alongside the promotion and development of the service.

What you will do:

Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

Manage staffing and resources effectively to ensure the efficient running of the helpline service.

Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

Provide ad hoc rota cover to support a range of clients via multi-channel communications, adhering to HOPELINE247 remit at all times.

To be successful in this role, you will have:

A proven track record of building and managing an effective team, supporting their development and managing their performance.

Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings.

Previous successful experience of working in suicide prevention or mental health.

Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

Degree level or a professional qualification in Health, Nursing, Social Work, Community Work or a related discipline.

Salary: £34,224 per annum (Scale point 29), progressing by increments to £36,869.25 per annum (Scale point 32). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours: 33 hours per week

Working arrangements: This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week. 33 hours will be based upon working 4 nights shifts per week.

Location: Edgbaston, Birmingham
Contract: Permanent

Benefits: You will receive 28 days’ annual leave plus Bank Holidays (pro rata for part-time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight 6th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications, so please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

So, if you’d like to join us as a HOPELINE247 Night Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

ABOUT THE ROLE

A new opportunity has arisen to join a new contract in Lewisham. You will support over 2 properties which supports residents and participants with acute and/or complex mental health needs who are supported/treated in the community in their recovery as appose to hospital inpatient care. You will focus on rehabilitating and reintegrating our residents and participants and help our residents and participants achieve their personal goals and gain a level of recovery that enables them to return home or move into supported housing.

Shift Pattern: Rota based Monday to Sunday between 08:00 and 19:30 

ABOUT THE SERVICE

The Integrated Community Rehabilitation Services will enable people to receive a community-based offer and avoid admission into a rehabilitation unit. 

The service is across 2 properties in Lewisham (one 8 self contained rooms, and another with 6 self contained rooms) located in close proximity to each another and both will be staffed 24/7 by a minimum of 2 Mental Health Recovery Workers (MHRW) at all times, at each site. This will include Shift Leads to support the Management Team. 

These addresses are a short walk from each other and are served by good public transport links; close to Bellingham, Catford and Catford Bridge train stations, and close to bus stops.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

ABOUT YOU

We're looking for a resilient individual, who has a desire to support our residents and participants to be the best versions of themselves, providing a fully flexible service. You will be driven to provide high quality care and support to others, an effective team member who can communicate effectively, and can be compassionate, supportive, and empowering to others. 

OVERVIEW OF KEY RESPONSIBILITIES

• Develop and sustain therapeutic relationships with residents and participants, providing practical and emotional support.
• Support residents and participants with relevant skills, knowledge, and understanding about their mental health and wellbeing.
•  Identify activity needs and wishes and support with participation and projects.
• Act as a key worker for participants and residents, contribute to the development of support plans, risk assessments, and subsequent reviews. 
• Support with various personal needs as required.
• Attend appointments when required.
• Housing Management; ensure safety throughout and report repairs and maintanence as needed. 
• Various other responsibilities within the position as required.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours 
• Previous experience creating co - produced support plans, key working, and care planning, providing appropriate interventions for service users
• IT Proficiency; ability to learn new software and basic Microsoft
• Understanding of the housing and social needs of people with multiple and complex needs
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with various challenging backgrounds, mental health, addiction, exploitation, homelessness, and previous convictions

What we would like, but not essential:

• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice, and mental health
• Ability to Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent crisis

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Team Leader – Housing First 

Working across Poole, Bournemouth and Christchurch 

£27,136 progressing to £30,152 plus excellent benefits 

Permanent 

Full Time (2 week rota - 1 week early shifts then 1 week late shifts. Monday-Friday) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

Our client supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.

They have a new and exciting opportunity for a Team Leader to join them to manage a team of recovery and night workers which deliver Housing First services to people who are homelessness and rough sleeping who have multiple and complex challenges.

The successful candidates will enjoy supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment.  You will have a calm and personable manner and be resilient to potentially difficult situations.

Some of your duties will include: 

• Supporting your team to achieve their potential through regular staff supervision, coaching, training and induction

• Holding a small caseload of clients when required

• Managing staff annual leave, planning rotas and organising cover for absences ensuring adequate cover at all times

• Working flexibly where needed, and be part of the rota

• Empowering your team to work flexibly when engaging with the hard-to-reach clients

• Ensuring an effective and timely response to all complaints and safeguarding issues taking appropriate action

• Attending meetings and representing the service to key stakeholders

• Increasing presence of service in the local area to help win tenders and maintain current contracts

• Liaising with accommodation providers to develop an excellent working relationship

• Working flexibly across all areas of operation where required and prior notice given

What you will bring: 

Management experience is desirable however not necessarily in this sector. What you will have is a real passion for wanting to work with people who are homeless.

You will receive support and training in understanding the key principles of Housing First but some prior research and understanding of the support model is desirable.

Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.

You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations.

You will have:

• Clear verbal and written English and great communication skills

• Good understanding of IT and keyboard skills

• Polite, assertive manner

• Passion for working in a client/customer facing role

• Have an interest and genuine concern for homelessness and related issues

• Knowledge of voluntary and statutory agencies would be an advantage

• Some experience of this sector would be an advantage

• Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches

• Flexibility to meet the needs of the service.

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.

Staff benefits, support and development 

Their benefits include:

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop their staff by providing:

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via their Psychology Service

If you have excellent organisation skills and a passion for working with people who are homeless, they would love to hear from you!

Family Support Worker

£21,000 per annum + benefits (company car, 25 days annual leave, reward scheme and pension)

Weston-super-Mare to cover the South West

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our South West Care Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role will cover the South West focusing on the Weston-super-Mare area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 25 May 2024

Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

Family Support Worker

Part Time 21 hours per week

£21,000 per annum (£12,600 pro rata) + benefits (company car, 25 days annual leave, reward scheme and pension)

Greater Manchester Team covering North Cumbria

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Greater Manchester Care Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers North Cumbria.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

· We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 22 May 2024

Interviews will take place either on Teams or at our Lancaster office, with the dates to be confirmed.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

Assistant Support Worker - Homelessness 

Newbury 

£22,861 per annum 

Permanent  

Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

Our client’s homeless service provides support to adults who are homeless or at risk of homelessness across two locations, each are tailored to meet the needs of the clients.   

They have an opportunity for an Assistant Support Worker to join their friendly team. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.  

Some of your duties will include: 

• Supporting clients by prompting and helping them to attend appointments

• Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering.

• Helping them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene

• Working with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community. 

• Empowering clients to achieve the outcomes they identify as desirable for independent living including involvement in practical tasks within the hostel such as basic maintenance/ room decoration

• Involving clients in the smooth running if the hostel environment

• Helping to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property

• Maintaining client records using relevant systems to a good standard

• Work in accordance with the Health and Safety regulations and all policies and procedures

What you will bring: 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people.  Your values will match theirs and you will be committed to helping others and enjoy the real job satisfaction that this brings.

You will have: 

• Clear verbal and written English

• Good IT and keyboard skills

• Polite, assertive manner, ability to self -motivate

• Passion for working in a client/customer facing role

• Knowledge of the benefits system and tenancy legislation

• An interest and genuine concern for homelessness and related issues

• Knowledge of voluntary and statutory agencies 

They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Staff benefits, support and development 

Their benefits include:

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop our staff by providing:

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via their Psychology Service

If you love helping others and want to join their friendly team, they would love to hear from you!

Resettlement Support Worker 

Hampshire  

£23,775 rising to £25,027 plus excellent benefits 

Permanent 

Full Time (Monday - Friday 9am-5pm) 

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you.

Our client has an opportunity for a Resettlement Support Worker to join their team supporting refugees to settle into the UK. 

You will help them to settle into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment.

Some of your duties will include: 

• Implementing refugee needs assessments and risk management plans

• Supporting refugees with advice on housing and related matters

• Liaising with housing and other agencies on behalf of refugees

• Assisting with welfare benefit issues, helping source household goods via various schemes and utilising any funding available

• Supporting refugees liaising with gas & electricity suppliers and other suppliers as necessary

• Being a key contact for refugees when they are experiencing difficulty

• Working with interpreters, colleges, training agencies, employers, Job Centre plus to help the client have access to training, education, voluntary work, work experience

• Organising and encouraging refugee participation in the community

What you will bring: 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees.  Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.

You will need to hold a full driving licence with access to a car as the role is based out in the community. 

You will have:

• Clear verbal and written English

• Good IT and keyboard skills

• Polite, assertive manner, ability to self -motivate

• Passion for working in a client/customer facing role

• Knowledge of the benefits system and tenancy legislation

• Have an interest and genuine concern for refugees, homelessness and related issues 

They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Staff benefits, support and development 

Their benefits include:

• Pension with life cover

• Generous holiday allowance

• Extra mile awards for outstanding work

• Work offers including discounted shopping vouchers, days out and holidays

• Cycle to work scheme

• Confidential employee assistance programme including access to counselling

• Employee voice – their Staff Council

• Recruitment referral scheme

They support and develop their staff by providing:

• A comprehensive induction and training programme

• Management training

• Trauma-informed care training

• Specialist training, coaching and development opportunities linked to personal development plans

• Access to accredited qualifications

• Mental Health First Aid training and provision

• Access to counselling psychologists via their Psychology Service

If you want to make a real difference to our client’s lives, and work as part of a friendly, supportive team, they would love to hear from you!

Homeless Recovery Worker

Working across Poole, Bournemouth and Christchurch

£23,775 progressing to £25,027 plus excellent benefits

Permanent

Full Time (You will work on a 7-week rotation, with a mixture of early and lates between the hours of 7am - 8pm)

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?

Do you enjoy working in an environment where every day is different to the next?  Then this could be the role for you. 

Our Client supports people who are homeless across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of their set up and implementation of this team.

They have a new opportunity for a Homeless Recovery Worker to join them to work with people who are experiencing repeat homelessness and rough sleeping and who face multiple challenges.

This is a key role in which you will support clients and help them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment.  You will have a calm and personable manner and be resilient to potentially difficult situations.

Some of your duties will include: 

• Supporting your own caseload of clients and working with them on a one to one basis out in the community and in the clients homes. 
• Identifying their needs and putting together a support plan which is equally achievable and realistic for them
• Linking with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation
• Working with people to identify their strengths and talents, and encourage them to focus and build on these
• Helping clients to access the benefits they are entitled to claim
• Encouraging their involvement in personal progression in the form of education, training, employment activity or volunteering
• Helping them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy
• Working with external partners to maximise the opportunities available to clients so that they can resettle in the community.
• Gaining knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach 
• Working in accordance with the Health and Safety regulations and all policies and procedures
• Working flexibly across all areas of operation where required and prior notice given

What you will bring: 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. 

You will receive support and training in understanding our clients principles but some prior research and understanding of the support model is desirable.

You will need to hold a full driving licence with access to a car as you will be required to work flexibly across Bournemouth, Poole and Christchurch locations. 

You will have: 

• Clear verbal and written English
• Good IT and keyboard skills
• Polite, assertive manner, ability to self -motivate
• Passion for working in a client/customer facing role
• Knowledge of the benefits system and tenancy legislation
• Have an interest and genuine concern for homelessness and related issues
• Knowledge of voluntary and statutory agencies
• Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches

Our client reserves the right to close their advert early if a successful candidate is found, so please submit your application as soon as possible. 

Staff benefits, support and development 

Our clients benefits include: 

• Pension with life cover 
• Generous holiday allowance 
• Extra mile awards for outstanding work 
• Work offers including discounted shopping vouchers, days out and holidays 
• Cycle to work scheme 
• Confidential employee assistance programme including access to counselling 
• Employee voice – our Staff Council 
• Recruitment referral scheme 

We support and develop our staff by providing: 

• A comprehensive induction and training programme 
• Management training 
• Trauma-informed care training 
• Specialist training, coaching and development opportunities linked to personal development plans 
• Access to accredited qualifications 
• Mental Health First Aid training and provision 
• Access to counselling psychologists via our Psychology Service 

If you love helping others and want to join their friendly team, they would love to hear from you!

Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN). The work will include the provision of training and gambling awareness activities, helping to raise and address the subject of harmful gambling. Working and engaging with armed forces support and personnel services, individuals harmed by gambling, their wider network, stakeholders, and other relevant groups within the veteran and active armed forces communities, the aim is to create trained personnel able to support the work of the AFGHSN.​

A key aspect of the role will be working with individuals experiencing gambling harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.​

It is essential that you are based within one hour travelling time of London, as extensive travel to London and the UK is expected.

Role Purpose

An armed forces veteran or someone closely involved with the armed forces (a family member for example), the post holder will also have a unique insight on gambling harms, and their impact on health and wellbeing specifically within the military.

The Armed Forces Peer Aid Coordinator will initially prioritise engaging with veterans and military organisations to deliver the AFGHSN training programme, along with gambling awareness activities. The purpose is to upskill key armed forces personnel and those in connected communities, enabling and enhancing their knowledge, skills and confidence to address gambling harms. ​

The second key responsibility is to recruit, train and support Peer Supporters to deliver safe, effective support for individuals and their networks that have been harmed by gambling. It is expected that Peer Supporters will be individuals with ‘lived experience’ of gambling harm themselves or as an ‘affected other’.​

The post holder will work with the Head of Peer Support Services to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are strictly adhered to, and a clear understanding established of how the service integrates with other support and treatment networks.​

The AFGHSN Peer Aid team will ensure that the support and working relationships are safe and secure, and the health and wellbeing of all participants is intact. Peer Support will be in a befriending capacity and should be provided with a considered and transparent approach. Other support activities will be developed, such as group support and weekly meet ups.​

Stakeholder management is essential to the role, as is establishing and maintaining relationships within the AFGHSN, alongside confident communication skills to deliver presentations and other promotions within armed forces community, education and health centres to help grow and evolve the service. 

We are especially keen to receive applications from​ individuals with experience of gambling addiction​ and recovery from within the armed service with a minimum of two years abstinence.​

Please review the full Job Pack before applying with your CV and cover letter.

Previous applicants need not apply.

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and are now looking to recruit a Senior Business Development Manager to lead and support bid-writing and other initiatives to drive the development of our employment support services through effective tendering for new contracts and grants.  Your successful bidding will directly feed into our ambitious growth targets and enable us to extend our reach to more individuals struggling with mental health challenges.

Sitting within our parent company’s Business Development Team, you will receive support for Twining tenders that you are actively working on and will also provide support to Hestia’s tenders, depending on demand.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

This is an exciting time to join a growing organisation with an excellent track record in delivery and winning tenders.

Reports to: Head of Health – Business Development, Hestia with dotted line to Twining CEO

Location: Aldgate (with flexibility for 3-4 days of remote work per week)

Contract Type: Permanent

Hours: 39 hours per week

Salary: £46,380 per year

PERSON SPECIFICATION

This role would suit someone with a proven track record in collaborative new business development from concept and research to delivery; ideally in an environment working with local authorities, NHS, DWP, health bodies, and/or grant institutions.  We are also looking for an exceptional communicator with strong verbal and written influencing skills across various levels of seniority.  Our ideal candidate will have a strong commercial acumen, including sales and negotiation expertise, and a good understanding of the financial principles applicable in the charity sector.  The successful candidate will be expected to uphold and embody the values of Twining in all aspects of their work.

KEY RESPONSIBILITIES

· Lead and support the creation of high-quality bids and funding applications, including finalising technical questions and method statements.

· Manage the administrative components of the tendering process.

· Conduct research to identify income opportunities related to the employment and mental health offer.

· Build and maintain networks with local health, social care and employment agencies.

· Stay informed about procurement practices and commissioning trends in London and nationally.

· Contribute to the shaping of Twining’s development strategy by identifying growth opportunities.

· Participate in events to position Twining as a thought leader in relevant sectors.

· Assist with the mobilisation of successful tenders, ensuring a smooth transition from award to contract initiation.

· Evaluate bids to improve future submissions and seek feedback on both successful and unsuccessful proposals.

· Keep updated on sector developments in employability.

· Attend meetings with Commissioners to foster relationships.

· Aid in the re-development of existing services to secure additional funding and/or efficiencies.

· Engage in tender presentations and clarification interviews as needed.

· Form partnerships and consortia to explore alternative service delivery methods.

· Support the retention of services by contributing to operational improvement initiatives.

· Coordinate with operations staff to optimise staffing structures and service delivery models for the best service user outcomes.

· Identify personal training and development needs and arrange visits to key services.

· Act as an ambassador for Twining, representing the organisation's interests with stakeholders.

The deadline for applications is: On-going.

We will interview suitable candidates as soon as applications are received.  The first interview will be a short telephone call.  If successful, you will then be invited to a panel interview, with offers made after this.